Least Cost Routing in Plain English - 4 of 7

Something that most companies miss when embarking on the Least Cost Routing trail, is the cost of calling mobile phones. N.B It costs more to call a mobile than it does to call the USA.

In the last few years this has typically been the biggest area of spend with regards to a companies phone bill. Even if your company does not itself own many mobiles, virtually everyone who works for the company knows a number of people who do (often private calls to mobiles are one of the largest holes in the bucket). Plus many of your suppliers, customers and legitimate business associates are contacted via a mobile phone.

Although most of the alternative carriers do offer a saving on mobile call costs, it is fairly small, usually in the region of 5-10%. So is there an answer to this problem?

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