Voicemail in Plain English - 5 of 7

Considerations before specifying Voice Processing: Think long and hard about whether or not your callers will be happy about being answered by an Automated Attendant. Your caller's age can have a big impact on whether he/she will embrace such leading edge technology. Whilst it is inevitable that most organisations will implement this technology eventually we should remember that current attitudes are different in the UK from those of Americans. We seem to prefer speaking to real people.

The next page gives some important implementation tips for voice processing, it is well worth taking them literally, they will insure you enjoy all the financial benefits of investing in such a great efficiency tool.

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