Most
modern phone systems offer a great deal of help via the LCD
display. See Fig
2. If the system is fitted with cheaper non display phones
this is obviously then not available. The result being, your
staff do not use the system to its full potential. Why buy such
a great system and then strangle it? Would you buy a state of
the art TV and hang net curtains in front of the screen, come
to think of it would you hang net curtains anywhere?
State of the art phone systems are full to bursting point
with clever, sexy functionality, too many for people to bother
using, unless it is made easy for them. Again See Fig
2.
All of this is quite apart from the ability to answer in
different company, department or customer names. Without the
display your users cannot know what name to answer in.
If the system is installed with ISDN
(as it certainly should be), not using LCD phones means some
of the best ISDN features such as CLI
and DDI are no longer
available,
01254 272600
