Something
that most companies miss when embarking on the Least Cost Routing
trail, is the cost of calling mobile phones. N.B It costs more
to call a mobile than it does to call the USA.
In the last few years this has typically been the biggest
area of spend with regards to a companies phone bill. Even
if your company does not itself own many mobiles, virtually
everyone who works for the company knows a number of people
who do (often private calls to mobiles are one of the largest
holes in the bucket). Plus many of your suppliers, customers
and legitimate business associates are contacted via a mobile
phone.
Although most of the alternative carriers do offer a saving
on mobile call costs, it is fairly small, usually in the region
of 5-10%. So is there an answer to this problem?
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