All
modern telephone systems have literally hundreds of features.
No single company uses them all but how will you know which
ones are right for your company, if you do not know what is
available in the first place. Most company's use less than 3%
of the system features available to them. It is not because
they are useless gimmicks, it is because they probably don't
even know they are there.
The manuals will list the features but you need to be shown
how to convert these features into real benefits. Unless you
know what is meant by BLF (Busy Lamp Field), eh "Busy
Lamp what? I'm none the wiser" or ACD (Auto Attendant),
Trunk to Trunk, Hunt Groups, Barge-In, DLI extension, one
time DND, camp-on, page zone, live keypads, sequential groups,
fax-back, DISA, off-hook voice announce etc, etc etc, how
can you possibly know which ones will be money savers, which
ones will be time savers, which ones will improve customer
service, which ones will increase sales and which ones are
no use to your company at all.
You can have a P4L Training Consultant
visit your site for as long as required (usually a half day
some times a day depending on company size), by the end of
which, your whole operation will be noticeably smoother. This
may be the best £150 (for a half day) you've spent this
month.
Click this On-Line
Telephone Assistant link, for more details or to book
your P4L Training Consultant.